Sunday, August 25, 2013

Awesome Customer service at Chick Fillet

Yesterday I ordered a Grilled chicken sandwich at a local Chick Fillet ( a popular Chicken sandwich fast food restaurant prevalent in Southern USA). After I reached home and opened it was a different variety with bacon on top. We don't eat bacon. I went back to the restaurant with the receipt. The store manager heard me. Without even looking at the receipt he immediately handed me a sandwich which I intended to order and was inadvertently swapped with somebody Else's. He tendered his apology for the inconvenience caused and wished me "have a nice day Sir, please see us again". Hats off to the Store manager and the restaurant for the awesome customer service I got. It made my day.

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